contact

Contact our office to book an oven technician today!

call_ace

Your Name:

Your Email:

Your oven brand & Your suburb:

What day / timeslot would you like to book a technician?

When you contact our office, Carolyn will be ready to take all your details and offer the next appointment available in your area. Send a message using the form above or call (03) 5979 4565

Be prepared to give the brand and model number of your oven. The model number is generally found on a sticker or metal plate on the inside of the open oven door. If your model number is missing or has worn off, you might find it on your users manual which came with the oven.

If your appliance is under Warranty (with Blanco, Bosch, DeDietrich or Teka) have your purchase docs handy as the technician needs to sight the date and place of purchase for warranty purposes. Thank you.

Think about the most convenient time for our technician to arrive. Book a morning visit (9am – noon) an afternoon (1pm – 5pm) or between school hours (10am – 2pm). If you’re in and out, please request that our technician call your mobile half an hour before he arrives to ensure you will be home. If you make an appointment but are not home when the technician arrives, you will be invoiced for a standard service call.

If your appliance needs to be brought to our workshop for repair our technician will give you an estimate of when you can expect it to be returned. Time in the workshop can vary depending on the availability of spare parts and how the appliance responds to workshop testing. Please do not hesitate to contact the office at any time to check on the progress of your machine.

We pride ourselves on our friendly, reliable and quality service. We’re ACE … how can we help you?